Please note: if you signed up to the service using the beIN SPORTS CONNECT App then you will need to cancel the subscription through iTunes or Google Play Store.
To cancel your recurring credit card subscription, please follow the steps below:
- Go to our website: https://connect-nz.beinsports.com - (use a Web Browser and not the beIN SPORTS CONNECT Application)
- Log in to your account
- Click on the icon located on the right side of your ‘Account Name’ on the top right corner of the screen
- Select ‘SUBSCRIPTION’ from the drop-down menu
- Click the ‘CANCEL SUBSCRIPTION’ button
- A pop-up box will appear, asking you to confirm you wish to cancel your selection
- Click the ‘CONFIRM’ button to continue with canceling your subscription, or ‘CANCEL’ if you wish to continue using our service
- Once you have canceled, you will be able to continue using our service until the end of your current billing cycle.
After completing the steps above, you should receive a cancellation confirmation via email within a few minutes.